Zoom App Issues How to Sign in: Open the app on the laptop When signing in use 'SSO' option If you prompted for 'company domain' type in 'verto-org-au' How to update App: Redownload the app in the company portal. Virtual Backgrounds: If you are unable to use virtual backgrounds you will need to uninstall the app and reinstall it through the company portal. Sound: If the sound is not working, you will need to make sure the zoom output is going through your preferred output e.g. speaker/headphones