Website Issues

Common Website Issues

Before diving into the troubleshooting steps, let's identify some common website issues that users often encounter:

Slow loading times
The page not displaying correctly
Error messages

Troubleshooting Steps

Here are some troubleshooting steps that can help you resolve web page issues:

Check Your Hardware:

Restart your laptop

Check Your Internet Connection

Ensure that your internet connection is stable and working properly.
Try accessing other websites to confirm if the issue is specific to the web page in question.

Clear Your Browser Cache

Clearing your browser's cache can help resolve loading and display issues.
Navigate to your browser's settings and clear the cache and cookies.

How to clear your cache and cookies:

Microsoft Edge:

Click the three dots in the browser’s upper right-hand corner.
Select 'Settings'
Go to Privacy, search, and services
Click "clear browsing data now"
Scroll down to Clear Browsing Data and choose what to clear (cookies will clear some sites data and sign ins but sometimes clearing cookies is required)
Under time range, select "all time"

Google Chrome:

Open Chrome and click the three dots at the top right.
Select 'History'
On the left, choose Delete browsing data.
Select the time range and types of data you want to remove